Credit Card (Visa, MasterCard, American Express)
2% discount is available (payment must be received prior to shipment) when using EFT (US dollars) or Pay by Wire. Initial orders may be subject to Pack-Bill-Hold1.
C.O.D. Cashiers Check Postal or Bank Cashiers Check only.
Past due balances must be paid prior to shipment of new orders, unless credit terms are granted and the shipment amount falls within credit limit.
$40 processing fee on any returned checks or EFT withdrawals, resulting in the forfeiture of any terms discounts. Loss of 2% discount on EFT orders and following two (2) orders would be subject to Pack-Bill-Hold.Product will be picked and packed but held in warehouse until payment is received.
Payments more than 30 days late are subject to interest at the rate of 1.5% per month.
Minimum order amount of $100.00.
Orders can be placed Mon - Fri between 7:30 am - 5:30 pm Pacific Time.
Orders can be placed on our website 24 hours a day, 7 days a week. Weekend orders will ship the following business day.
Orders placed prior to 2:00 pm may ship same day if product is available, except weekends.
Applicable sales tax is applied to all orders unless a verifiable Resale certificate or Multi-jurisdictional form is submitted.
Order refused by customers will be charge freight cost in addition to a 20% restocking fee.
Product that arrives damaged, missing or incorrectly shipped must be reported to your sales team within 2 business days. Returnable product will be accepted within 30 days after receipt of goods, provided that it is in like-new condition and has been properly cared for. Securely package the product to be returned. Customers must obtain a Return Authorization ("RA") number from Ultimate Superfoods before returning product to ensure timely and accurate credit. Clearly display your RA number and customer number on the box and send by FEDEX ground to the attention of Returns Processing at Ultimate Superfoods. Products returned without an RA number will not receive credit. Orders refused will be charged shipping costs both ways and a restocking fee of 20%. Returned shipments must be received at Ultimate Superfoods within 30 days.
Regular FedEx Ground 2nd Day Air or Next Day Available upon request International Via freight on board from Moorpark. Customer is responsible for shipping cost and arrangements. UPS Available upon request